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FAQ's

What is the “Social Web?”
The Social Web is a collection of apps made by developers that believe i...
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What is Frequency Access?
Frequency Access is a cutting-edge service that empowers users to create...
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What is my "Social Identity"?
Think of the Social Identity as a profile for how you access the interne...
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What is my "Universal Handle" and why does it have a suffix?
When creating your Social Identity, it's important to have a name that's...
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What does this migration mean for an existing MeWe member?
We are fast at working towards making the Social Web available for all M...
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Do I have to migrate from MeWe to MeWe on the Social Web?
The Social Web gives people control over how social networks function an...
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Can I still log in using my password?
Yes! If you were not prompted to create a password during sign-up, follo...
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Does the permanent and unchangeable nature of transaction records on a blockchain compromise an individual's right to be forgotten or to erase their digital footprint?
While information on blockchain is immutable, the context surrounding it...
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I migrated my account, but I did not receive an email or SMS code to login. What can I do?
For email, please check your spam and deleted folder in case it was acci...
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Now that I have migrated to the social web, what else can I do?
The first step in migrating to the Social Web is claiming your Universal...
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Will migrating to the social web change what I like about MeWe?
MeWe is the same product you love and know. We are enhancing your experi...
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Why does my Profile link show my Handle suffix?
When you migrated your Profile, we added a digital suffix to your Handle...
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Can I use Frequency Access with social networks other than MeWe?
Yes, as soon as other social networks are built on the Decentralized Soc...
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Who will be able to see my activity? Is it public record on the blockchain or can I limit or prevent people from seeing my activity, groups, etc. like I can now?
You are in full control over what people see. That's why we partnered wi...
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With a blockchain there should be cryptographic keys to sign transactions. Where will my private keys be held?
Cryptographic keys are held on Frequency Access. In the near future, Fre...
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It's been said that MeWe will be the first social media platform on Polkadot/Frequency, do you know of any other apps joining the ecosystem? Who or where can we follow to stay informed about those developments?
It's true, we're leading the charge and we welcome any developers out th...
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How does Frequency Access work?
Built on top of the DSNP (Decentralized Social Network Protocol), Freque...
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I migrated my account on web and tried to verify my account on mobile (vice versa) but it is not working?
In order to migrate your account successfully you have to be on the same...
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What happens if I can not log in?
-If you deleted your account and are trying to log in with the same emai...
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Is one of the reasons MeWe is doing this to save money not needing to use someone else's servers?
While it's true that migrating to a web3 architecture can offer some cos...
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Please explain Blockchain and Migration in a non-techy way?
Imagine a public ledger in a small town where all transactions are recor...
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If we update to Web3, do we lose these guarantees of data ownership and deletion? Is there any way to preserve the guarantees by opting out?
Built into Frequency Access is the ability to control everything. While ...
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How do I give feedback?
You can submit feedback to support@mewe.com
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