You can submit feedback to support@mewe.com or via the iOS MeWe or Android MeWe apps.
We apologize for the issues you are experiencing.
Here are some troubleshooting steps that typically resolve most user-reported issues:
- Please make sure you're using our app's most up-to-date version. If not, please uninstall and reinstall the app. Click here for iOS. Click here for Android.
- Try logging in and then logging out of the app and website
- Try toggling airplane mode
- Try restarting your mobile device
- Try resetting your password
- You can try your mobile or a different computer browser to see if the issue is still there.
- Could you clear your browser history as well as any cookies and caches?
If the issue persists after following the applicable troubleshooting steps for your device(s), please provide a screenshot or video. It is crucial for our developers to assess and resolve the issue accurately.
Following these steps will not delete your MeWe content or MeWe account.
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- Can I take my MeWe identity to other apps?
- Is my data really safe?
- Can I still use MeWe without the Web3 stuff?
- Do I need to buy crypto to use MeWe?
- What is my "Social Identity"?
- What is my "Universal Handle" and why does it have a suffix?
- Why does my Profile link show my Handle suffix?
- Please explain Blockchain and Migration in a non-techy way?
- How do I give feedback?
thanks you