You can submit feedback to support@mewe.com or via the iOS MeWe or Android MeWe apps.
We apologize for the issues you are experiencing.
Here are some troubleshooting steps that typically resolve most user-reported issues:
- Please make sure you're using our app's most up-to-date version. If not, please uninstall and reinstall the app. Click here for iOS. Click here for Android.
- Try logging in and then logging out of the app and website
- Try toggling airplane mode
- Try restarting your mobile device
- Try resetting your password
- You can try your mobile or a different computer browser to see if the issue is still there.
- Could you clear your browser history as well as any cookies and caches?
If the issue persists after following the applicable troubleshooting steps for your device(s), please provide a screenshot or video. It is crucial for our developers to assess and resolve the issue accurately.
Following these steps will not delete your MeWe content or MeWe account.
Articles in this section
- What is the “Social Web?”
- What is Frequency Access?
- What is my "Social Identity"?
- What is my "Universal Handle" and why does it have a suffix?
- What does this migration mean for an existing MeWe member?
- Do I have to migrate from MeWe to MeWe on the Social Web?
- Can I still log in using my password?
- Does the permanent and unchangeable nature of transaction records on a blockchain compromise an individual's right to be forgotten or to erase their digital footprint?
- I migrated my account, but I did not receive an email or SMS code to login. What can I do?
- Now that I have migrated to the social web, what else can I do?
thanks you